You can't refund individual games from a bundle. Be aware that some DLC isn't refundable, but Steam will display this on the Store page.īundle purchases count as a single package, so you must have less than two hours of playtime across all the games in the bundle. The rules are similar for most DLC: request a refund within 14 days, and you must have less than two hours of playtime on the base game after purchasing the DLC.
How the Steam Refund Policy Works for Other Purchases Therefore, it's important to give as much detail as possible why you want a refund. Steam will manually review your request and decide, though it's under no obligation to give you a refund. You can still request a refund even if your purchase doesn't pass the two eligibility rules. You must have played the game for less than two hours. You must request the refund within 14 days of purchase, or within 14 days of the game's release if it was a pre-order. Steam has a refund policy, which it follows to determine whether you are eligible to get your money back: You can also refund games that someone has gifted to you, with the money returned to the original purchaser. You can refund most games that you purchase directly through Steam. We're going to show you the process, along with detailing the Steam refund policy. Whatever the reason, it's really easy to refund a game on Steam. The process is complete, and now you must wait for Steam to process your refund request.Have you bought a game on Steam and realized it isn't your cup of tea? That your system can't run it smoothly? Or found that it's gone on sale the next day? Leave a note as to why you want a refund then hit “ Submit”.Finalize your selection and then choose your refund method.Select “ I would like a refund” under the “ What issue are you having with this purchase?” subheading.Select the game you want to refund, and a new window should open giving you multiple options.A new window will open and now click View Purchase History.Click on your Account Profile picture located in the top right corner of your Steam browser and then select Account Details.How Do I Get A Refund On Steam? Follow these easy steps to get your refund (Credit: Steam)
However, it is possible the developer of the game does not accept your refund via Steam’s automatic refund system. If you answered yes to both conditions, then you can go through the refund process on Steam and get your money back.
#HOW TO REFUND GAMES ON STEAM HOW TO#
Steam has a refund policy, and it’s the best-kept secret on the internet! Today, we'll show you how to refund your Steam games, but keep in mind there are a few catches before you can get your money back. Follow these easy steps to get a refund on Steam (Credit: Valve)
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